Yes, On the GO alerts are customizable. You can set the days of the week and times you want to receive alerts. You can even pause your regular alerts if you go on vacation.

If you forget your password you can select the “Forgot Password” option and enter your email address.  We’ll send you a verification code to reset your password.

The best option is to use a trip planner such as Google Maps to find an alternative route in the event of a major delay.

A partial cancellation is when a train is cancelled after it started on its route and is unable to continue to all stops.

Where possible we try to let customers know in advance when services are expected to be busy. Peak time trains are typically busy and we recommend you take an earlier or later train where possible. You may also try sitting in a different coach if your regular train feels crowded.

Sign up for On the GO and select your station and construction alerts.

Sign up for On the GO alerts about GO services.

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