WITH a safety upgrade of the Elizabeth Line tracks at Ealing Broadway station unlikely to go ahead for at least four years, a legal expert says the delay is unacceptable.

The gap between the train and platform has already caused injuries to a number of travellers.

Josh Hughes, partner at Bolt Burdon Kemp said, of the delay: “It will likely mean significantly more people are injured – especially if we’re waiting four years for the gap to be rectified.”

The station is owned by Network Rail, while Transport for London operates the Elizabeth Line through Ealing Broadway.

Howard Smith, TfL’s Director of the Elizabeth line, said: “Several operational measures have already been put in place, including additional staff on the platform, improved signage and more announcements on both trains and platforms.'

''In addition, we continue to work with Network Rail, who own the station, to deliver improvements that would permanently reduce the gap between the train and platform. 

“Network Rail has already completed outline feasibility work and the most promising solution is to lower the track.

“This would require major works, and Network Rail is looking to schedule this from April 2029 when it can be completed as part of wider track renewal.”

Mr Hughes warned: “The fact that it’s been acknowledged the 12-inch gap presents a risk, which needs to be reduced, may make it easier for injured individuals to secure damages.

“While rectification costs must be a consideration in decision-making, a more preferable solution would be for the gap to be reduced, and people’s safety to be prioritised, as a matter of urgency.”

The TfL spokesman added: “Such incidents across the Elizabeth line thankfully do not happen often.

“While the height difference between the train and platform complies with the required safety standards, all will be done to improve the situation for customers using Ealing Broadway.”