Welfare enquiries

If you are concerned about the welfare of a donkey or mule through cruelty or neglect in the England, Scotland or Wales, please contact us using the form below.

Alternatively, please call our welfare advice line on 01395 578222 Monday-Friday 8.30am-4.30pm to speak to our experienced welfare team.

For Northern Ireland or Republic of Ireland, please use our online welfare concern form for Ireland.

In order for us to investigate any welfare concerns it is important that we have as many details as possible. All information provided will be treated in the strictest confidence.

Your details

Title

Firstname

Surname

Email confirmation

Telephone

Mobile

Country

Address lookup

Edit address

Donkey owner details

Name of owner (if known)

Telephone

Mobile

Address of owner (if known)

Location

Please provide the location of the donkey or mule.

what3words

Use the what3words app to find the precise location.

Google Pin Drop

Donkey/mule details

Feet

Which of the following images would best indicate what the feet look like?

Please describe any visible wounds

Are there any signs of lameness?

Yes

Don't know

Are there any signs of parasites?

For example: lice, etc.

Yes

Don't know

Are there any signs of illness?

For example: discharge from the nose, lethargy, etc.

Yes

Don't know

Paddock area

Questions	Yes	No	Don't know	N/A
Is there access to clean water?	Yes	No	Don't know	N/A
Is there access to appropriate feed/grazing?	Yes	No	Don't know	N/A
Is there access to a clean environment?	Yes	No	Don't know	N/A
Is the environment free from hazards?	Yes	No	Don't know	N/A
Is there access to available shelter?	Yes	No	Don't know	N/A
Is there access to a comfortable resting area?	Yes	No	Don't know	N/A
Is there an opportunity for regular exercise?	Yes	No	Don't know	N/A
Are there opportunities for enrichment? For example: logs to chew, balls to play with, etc.	Yes	No	Don't know	N/A
Are there any other animals?	Yes	No	Don't know	N/A

Additional information

Other details

Is there any legal access, such as a footpath or public right of way?

Yes

Don't know

Have you reported your concern to any other organisation?

Yes

When did you last see the donkey/mule?

If you don't know the exact date, please provide an approximate date.

Stay informed

We would also like to keep you updated about our news, charitable activities and appeals. If you are happy for us to do this, please let us know below.

Please keep me updated using my email provided.

Please keep me updated using my telephone number provided.

No thank you, please do not contact me by post.

If you do not complete this section, we will continue to communicate with you in line with your previous contact choices.

Your privacy

The Donkey Sanctuary and its charitable and trading subsidiaries will never sell your data. We promise to keep your data safe and secure - see our privacy notice for details about how we will look after your data. If you would like to change how we communicate with you, please call us on 01395 578222.

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