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Some users experiencing errors and degraded performance in Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted 2 years ago. Sep 22, 2023 - 17:28 MDT

We are continuing to work on a fix for this issue.

Posted 2 years ago. Sep 22, 2023 - 17:13 MDT

The issue has been identified and a fix is being pushed

Posted 2 years ago. Sep 22, 2023 - 17:12 MDT

Our engineers are still investigating the cause of the page load errors

Posted 2 years ago. Sep 22, 2023 - 16:55 MDT

Our engineers are investigating the cause of the page load errors

Posted 2 years ago. Sep 22, 2023 - 16:30 MDT

We are currently investigating this issue.

Posted 2 years ago. Sep 22, 2023 - 16:30 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (ca-central-1).