Obvious bathroom hazards . . . Obvious solutions? Waterproof robo-bath chair?

Robo- Shower? Bit of shampoo. . . Quick blast under there . . . I can tell it what I want . . . .and it remembers! Michael- Timotei man - Says 'Piping Hot' but doesn't mean it - Badedas on Saturdays.

The Dishwasher Paradox! It's helpful but is causes problems . . . It's great . . . But it takes me a week to fill . . . By which point it STINKS and all the food is dried on!

Is some help better than none? A robo- vacuum sounds great . . . But will it empthy itself? . . . Or plug itself in?

A Robo- Guardian Angel? A robo- friend who looks out for you, encourages you and connects you with others. . . Knows when something's up and acts on it? Not a solution to all problems . . . A bridge to more independence.

Communal Robots? There on demand . . .without the burden of ownership?

People are complex systems . . .all kinds of interlinked internal and external factors at play. . .Money, Depression,diabetes, diet, exercise, grief, loneliness, fear, pride, relationships, weather, neighbours, history, season, isolation, interests, environment.

Assess Predict Prevent? Has been having breakfast much later this week. . . Increasingly forgets that he's boiled me . . . Having this kind of info could be useful when we arrive . . .but could also help predict and prevent future problems.

Feedback Loop To provide integrated care, all involvedneed to be able to share information. - Paid carer - patient - unpaid carer - hospital - family - GP . - Could robots facilitate better communication?

Care is often unpleasant, mentally and physically exhausting work. Can robots ease the burden on paid and unpaid carers?

I need day to day help . . . Bending, lifting, finding!

It’s hard holding on to everything! Appointment, Health, Transport, Tech, Food, Bills, Social life.

Frailty can be lonely and isolating - For both of us.

How can tech help people who 'don't do tech?' - I don't get it, I shouldn't have to!'

Tech can feel frustrating and impractical. Guilt and Shame! I can't call my son again about my tablet, I know I should learn. . . But it keeps changing. . . And I never wanted to use it anyway! - And if you don't like if call our helpline. . . 'you are 15th in the queue, please hold. . . or try complaining online.

The letters are too small - I can't see the buttons! Controls are too low! Why does nothing come with a MANUAL anymore?

Tech is part of a scary new world . . . Cybercrime, queues, cost of living, climate crisis, . . . That we have little control over. . . I can't turn it off.

Permission on my own terms . . . As long as I can turn it off. . . I don't want it spying

A Robo-guardian? Hello police? Alison is in danger - sending video . . . A robo - butler? I have taken the liberty of updating all house software, holding your calls and making you breakfast - Would sir care for a bath?

A trip to uncanny valley? Hmmm. . .too human? . . .And yet not human enough . . .

Boundaries I'm fine with robots capturing my data I guess . . . But what about data from people you interact with? - Will we have to endlessly' Grant Access' and 'Accept terms?' Can data be used against me in court?

No substitute for experience and intuition - It's not just an audiovisual thing . . . Doctors can tell a lot from smells, ambience, temperature, the home . . . Allergies, Diet, Mobility, Depression

Being there without being there - Am I standing too close? I feel like a spy! You're fine! We need some training!

We can connect . . . Combinig sensors and telepresence

Data Data Data Data . . .Can teach us about ourselves

Robots to learn and cater to sensory needs of neurodiverse people?

A serious point . . . If we become attached to a robot could a malfunction be taken personally?

Robots are often white generic and clinical. Can they be customised? Will that option only be available to those with the cash? Optional Extras

What is your care is based on incorrectly captured data?

Ethical conversations take time . . . But innovation (and the market) may not wait! Tech moves faster than regulation. . .

We can be forced to accept stereotypes through robot design . . . My powerful AI is here to find the right car for handsomemen like you!

It's comfortin I guess . . . Not very strokeable though . . . It's patronising! I'm not a baby!

What is the etiquette of your robot capturing visitors' data? - Do we just have to accept day-to -day data capture?

We are in the midst of an energy crisis. How much power will all these robots use?

I can't see any of these robots navigating my house. I don't want to have to rejig my home to suit robots. Obstruction!

There is a certain joy and pride in doing some tasks yourself . . . Which my influence take-up of robo-help?

My phone, Siri, Alexa . . . They can do this anyway . . . Sometimes too much. Ping! Ping! Ping! . . . Why would I need robots too?

Robots could be great for reminders - Wake up ! Do this! Do that! But remember. . . Annoying reminders get switched off!

Robo- Maintenance . . . Charging, Upgrades, Cleaning, Repair, Servicing, Tech Support Who does it?

Could robots help by reminding who and where you are? Dementia sufferers may wander and forget about their actions.

Robots could track and report . . . A comfort for families and a potential lifesaver. He's OK . . . at the library . . . Staff are aware . . .help is on the way

NHS is geared towards dealing with illness, less towards its prevention

Robotic diagnostics and reporting could facilitate earlier interventions. . . From healthcare. . . Professionals. . . Patients and their carers . . . 'We need some exercise Maureen. . . A little leg stretch?' . . . Or the robots themselves?

Robots are expensive . . . But could save money and resources . . .

Robots should be affordable not 'cheap' - Could the circular economy help?

Robots could plug a hole in our current healthcare system - Not enough care staff.

Could robots lead ot poorer quality care? Box ticked - Robot care (one less patient to worry about)

Telepresence could be a help to patients and carers! Or not. . . Hello this is telecare. Make it quick (I'm on minimum wage . . .)

Data from assistance robots is valauable . . . But who'll do the admin? So many devices . . . So much data.

Could assistive tech reduce the motivation agency and health it's meant to promote? What's the point? The robot can do it.

We live in a world of planned obsolesence, constant upgrades, flding tech companies and unusable support lines. Closed, no longer supported, please hold . . .

There is a lot of potential for leaving vulnerable people high and dry.

The ususal questions. Can robots be hacked? . . .used to manipulate.

What is our relationship with industry and capitalism?

Jobs, Data, Health System, Cost, Tax - A bit political? Robotics and politics are indivisible. Let's take 'who pays?!' Private Insurance Will the system favour the wealthy?

Nothing for us without us. For informed design and consent . . . We need inclusive conversation and education.

The usual suspects? We are a predominantly white, middle- class group. . . Other social/ cultural groups may see things differently!

The robots we're discussing are still just toys

Robotic healthcare is a long way off . . . Intuition and care are still uniquely human. . . But robots could be a valuable tool.

Robots are great . . . Buffering . . .Connection lost . . .If they work . . .

Two sides of every coin time . . .

Change of Focus?

Ethics Klaxon

Keep it Simple

So many questions! So many unknowns! Hold your Robo- Horses!

Trade Off?

Who Benefits? (erm . . .and who loses out?)

Whose call is this?

What could go wrong?

We need guidance - Robo rules

Introduction Welcome to the 'Talking Robots' cards. We're really pleased you're looking at them and hope you find them useful for prompting discussions and reflecting on the design of future robotics and intelligent assistive technologies. These cards are based on two 'Knowledge Cafe' discussions and four Emergence Network+ stakeholder workshops where members of the public were invited to see and reflect on assistive robotics technologies in health and social care. They're designed to capture the essence of the converdations as expressed by the workshop attendees and help to enable people to reflect on the issues discussed . We hope they will serves as a tool to help technologists, researchers, the public and other stakeholders, enage with a diverse range of views in their consideration of emerging robotics technologies.

The Knowledge Cafes were organised by Praminda Caleb-Solly, Anna- Maria Piskopani, Helena Webb, Peter Craigon and Rebekah Moore as part of the AccessibleAI@Nottingham project funded by the Turing Network Development Award, with support fom Horizon Digital Economy Research, and the EPSRC EMERGENCE Network+ Project at the University of Nottingham. The cards were drawn by Sam Church, with editorial input led by Peter Craigon. They are made available through a Creative Commons Attribution - Non- commercial- No Derivatives 4.0 international 9CC-BY-NC-ND-4.0) license. Please include the credits when using or publishing research based on the use of the cards. We do not grant permission to alter, rebadge, translate or make any editorial or other changes to the cards, text or illustration in any way ( this work is licensed under the Creative Commons- Attribution - NonCommerical-NoDerivatives 4.0 International License. To view a copy of this license, visit http://creativecommons/licenes/by-nc-nd/4.0/ or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA)

How to use the cards 1/3 The cards can be used in a variety of different ways depending on your audience, context and need. We hope that you come up with your own ways of doing so and share these with us and others. These are just suggestions- please explore the cards and come up with your own ways of using them.

How to use the cards 2/3Discussing Intelligent Technologies in Health and Social Care. Pick a card at random- what is your initial reaction? What do others think? Do you all understand it in the same way? Pick another card at random - In addition to the previous questions, how does this combine with the card you picked before? What extra considerations does this bring? How do they fit? Are they complementary - if so, why? If not, why not? Group the cards however you like? Consider which ones closely relate to each other. Which ones are different? Why? Can you rank the cards, or lay them out in some meaningful way? The red cards based on points we have seen come up, may help you group them or aid discussion.

How to use the Cards 3/3 Designing or re-designing technologies or services. Start with a card. How would you design a robot in relation to the issue on the card? Or Start with a robot. Identify a robot from your work or generally. Look through the cards and identify ones which are relevant. Are they problematic? How would you change the robot based on the issues identified?